Learning From The Best

Yesterday I travelled to Kilmarnock to meet Iain Sim, Stevie Kidd’s accountant. With my goal being to become a successful accountant in the future, I wanted to gain a more of an insight as to what this might be like. 

The morning was based around me asking Iain questions all about his career – this was great as I had plenty of them! I wanted to find out what made him want to become an accountant, what motivates him to succeed in his role today and what is he striving to achieve in the future.

Iain felt he was able to provide a service nobody can provide and he started up his firm using his experience in the accountancy industry. When I asked Iain about providing good customer service he told me the best customer service you can give is providing pro-active support to anticipate the needs of the customer but the main aim of good customer service is to exceed expectations.

Similar to Stevie’s motto of “always achieving the grade higher than excellence”.

Iain then told me a bit more about where he would like his firm to be in the future and about the targets he is setting for this year. This included growing the clients base and giving his staff a chance to develop their skills.

I really enjoyed today because I learned a lot from it and I also got an idea of the journey I will be taking to achieve my goal of becoming an accountant. I am incredibly grateful to Iain for his time today and Stevie for making this happen. Today was such a valuable opportunity and truly unique learning experience which I will not forget.
 

Posted by Lynsey Mackay on 15 April 2011 in : KDS Training, Personal Enhancement, Training employability

6 Comments

Posted by stephen kidd on 19 April 2011

what he takes from today is entirely up to this young man as he continues to look forward to be a success in accountancy the day will arrive where he will glance over his shoulder and see this picture somewhere in his past, then come back to me as we will then discuss "TIME"

Posted by Lynsey Mackay on 15 April 2011

Well done Stephen, sounds like you had a fantastic day! Another amazing opportunity for you....keep it up!

Posted by katie on 15 April 2011

Wonderful Stephen! Looks like you learned a lot from this experience! K

Posted by Steven Hunter on 15 April 2011

Really like this blog Stephen, tells a story of how committed you are. Well done and thanks to Iain Sims and his staff. Steven Hunter Training Manager

Posted by Sarahjane Sarkhosh on 15 April 2011

I second what Lynsey has said, I think all three of us can now appreciate the importance of a work experience in our desired sectors!

Posted by Joe Wilson on 15 April 2011

Another step on the way to realising your goal. Another stone of the mountain moved. Excellent example for everyone who wants to pursue their dreams. Thanks Stephen!

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